ABN 15 643 155 239


welcome to primal care services

We are Primal Care Services, an NDIS registered and approved service provider in Melbourne. Guided by the principles of the National Disability Insurance Scheme (NDIS), we are a team dedicated to securing a safe, comfortable and growth-oriented life for all NDIS participants in Melbourne. All our actions echo utmost transparency and a desire to uplift the lives of those who choose to engage with us. We are committed to the overall well-being of the participants, and every day we work together to secure desirable living and working conditions.
At Primal Care Services, we follow an empathetic approach and establish a meaningful relationship with all the participants. We do not limit ourselves to being their caregivers but become their support system assisting them in each stage of their NDIS journey. Our support services target each aspect of their life and aim for excellence. We will accommodate all their needs and ensure that nothing limits their right to lead a happy, safe and contented life. Our team is committed to offering disability support services that are responsive, empowering, transparent and respectful to everyone’s personal needs and goals.
We are Primal Care Services, a team committed to being Melbourne’s choice of disability service providers. With the comfort and well-being of the participants at the core of our organisation, we are a name you can trust to deliver the desired support. Our tailored support programs will provide the participants with a higher degree of flexibility and support. With us, they will be in control, and all the services will be delivered as per their needs and goals. The participants themselves will determine the extent of the services, and we will never overstep the boundaries set by them. Our end goal is to help them build capacity and promote independence, and we aim to achieve that goal by ensuring unhindered access to all growth opportunities. With us, they will have an active life of personal, professional and social growth.

Our Values


We support diversity and respect the religious, cultural and social beliefs of all participants. We respect all participants for who they are and never disregard their right to lead a life on their terms.


We deliver our support services with utmost transparency and verse the participants about the extent of our services before they sign their service agreement. With us, they will always be clear and well-informed of their rights as an NDIS participant.


We follow an empathetic approach and appropriately respond to the needs and wishes of the participants. Our caregivers will offer mental and emotional support and ensure their overall well-being.


We are responsible for the safety, comfort and growth of every participant who chooses to engage with us. We will work round-the-clock and eliminate every factor that might compromise their well-being.

Our Mission

Our mission is the collective growth of our organisation and the NDIS participants who choose us as their disability service provider in Melbourne. We aim to emerge as a trusted service provider and be the catalyst for the growth and development of the participants.

Our Vision

We are a team that came together with a collective vision to make a positive difference in the lives of all people with disabilities and help them chase their goals without any inhibitions. We aim to ensure their access to a satisfactory life where they are treated with dignity and respect.